Warranty Information

Your satisfaction and peace of mind are our top priorities

Standard Warranty Coverage

All MultiChef products come with a comprehensive 2-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

2-Year Coverage

Full protection for 24 months

Free Repairs

No cost for covered repairs

Easy Claims

Simple warranty process

What's Covered

  • Manufacturing defects in materials or workmanship
  • Electrical or mechanical failures under normal use
  • Defective heating elements or pressure systems
  • Control panel malfunctions
  • Structural defects in the housing or inner pot

What's Not Covered

  • ✕Damage from misuse, abuse, or accidents
  • ✕Normal wear and tear (scratches, discoloration)
  • ✕Damage from unauthorized repairs or modifications
  • ✕Consumable parts (sealing rings, filters)
  • ✕Damage from improper voltage or power surges

How to File a Warranty Claim

1

Contact Customer Support

Email us at warranty@multichef.com or call +1 (234) 567-890 with your product details and issue description.

2

Provide Proof of Purchase

Submit your original receipt or order confirmation showing the purchase date.

3

Receive Instructions

Our team will review your claim and provide shipping instructions or troubleshooting steps.

4

Get Your Product Repaired or Replaced

We'll repair or replace your product and ship it back to you within 7-10 business days.

Extended Warranty Available

Extend your coverage for up to 5 years with our Extended Warranty Plan. Get additional protection and priority support for complete peace of mind.